Hampton Inn & Suites Memphis Germantown
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I always look at the shampoo, conditioner, soaps, & lotions to gage how hotels spend money on their guests. I don't like or use cheap soaps & lotions. That's part of the experience for me. All the soaps etc were higher end & smelled great! Everything was clean & comfy. I liked the thicker comforter between the sheet & cover. I was able to stay comfortable. Breakfast was also very good with a variety.
Cynthia
mayo de 2024
The rooms were fine, slept well but at check in there were no handicap rooms with a bar for my mother to lift herself up. 2hip surgery in last year. On the 11th electric went out at 10 pm and did not come back on till 6ish for an hour and then out again. I did not want to use my company c c but that is what was on file and with no electricity we could not change card so I had to put mine and my sisters room on my card, my husband’s business card. Other than that satisfied with stay, but my room did not get serviced. The first day our sign was out , the next two nights it was nit in door . Staff was very friendly and helpful tge evening guy helped us put the handicap bar on the toilet that we went to purchase for our stay.
Sherl
junio de 2023
The location is excellent with proximity to a beautiful high-brick-wall-enclosed dog park and restaurants with patios. Uncle Goyo's was a delightful Mexican restaurant one block from the hotel. I stayed there 10 July with my little dog and was enchanted.
Linda
julio de 2023
The room was on the first floor, clean and modern-looking, everything worked fine. The location was very convenient. The common areas of the hotel were well kept up.
Geoffrey
febrero de 2023
Location was good. The property was up to date so that was good. Breakfest was good and full of food. Parking was close to the building. Staff was friendly.
Joseph
septiembre de 2022
The breakfast was enjoyable. The workers were all nice and greeted me. The dining area was clean as well, which was good to see. The checkout process was also very easy compared to other hotels. I would definitely stay at a Hampton hotel again.
Jordan
marzo de 2023
The beds were very comfortable. The staff was exceptional, especially Krystal. Everyone displayed great customer service...they spoke, smiled and was eager to help. I liked the infused water available off the lobby area as well as the chocolate chip cookies offered.
Sherri
julio de 2023
The breakfast was wonderful! Great variety, and it was fresh and delicious.
Loni
noviembre de 2024
The bed was super comfortable. Huge shower with great water pressure. Front desk staff were very friendly. Enjoyed the complementary snacks with the premier room. Hotel was in a great location, close to everything and easy to access.
Rhondals
octubre de 2022
The hotel was beautiful and clean, the staff were super helpful and really relaxed and just wanted us to enjoy our stay. Absolutely beautiful hotel, we will definitely be coming back
Jennie
agosto de 2024
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